Testimonials from Buyers
Anne-Marie our Estate Agent was, quite simply, brilliant. At each stage I felt we were kept updated with our purchase and she always responded quickly, as did Mark. I would recommend Think Property Estate Agents to everyone. Professional, friendly and fast paced, they get the job done.
We had an amazing service from Think property from the start to the finish. Mark was brilliant, efficient and thorough and always a pleasure to deal with. I would have to say though that Anne-Marie took things to a whole new level. I think she is an invaluable asset, and looked after our interests so well, doubling up for other estate agents inefficiencies! Thanks to Anne-Marie our move was on time, without her it would have been delayed, she went far and above the call of duty. I would recommend Think to anyone - no other estate agents come near, and we have used a few in our time. Definitely 5 star treatment, thank you Think Property.
We had no problems with these guys. Professional and helpful start to finish. Mark was efficient and got us a great price for the sale of my house. Applicants were suitable for the property so no-ones time was wasted. When Anne-Marie took over the sale process not only did she work very hard for the sale she did a lot of work for our purchase too as the agent we were buying through (a large female based Leigh agent) were slow to respond. The whole thing took only 6 weeks and most of this was down to Anne-Marie's persistence. All of this at a very reasonable price. Thanks guys!
Think took on the sale of my flat when a private buyer pulled out and gave us a very short timeframe to not affect the property we were trying to buy in London. Mark was extremely fast at getting round and photographing the flat, providing a very competitive fee, then we were pass over to Anne-Marie for the advertising and sale. Anne-Marie was a pleasure to work with and very helpful throughout the process, even when my wife and I were calling every half an hour in the lead up to exchange, probably being very annoying (sorry)! Think helped us get an offer on the flat, higher than we had had previously and in the space of about a week from first speaking with them. I'm no longer in the area, but would and have recommended them to friends and family. Thanks again to all the team
Very impressed! We needed a really quick sale to avoid losing the house we wanted to buy. Mark and Anne-Marie came and took details/photos straight away, got them online and our house was sold just 3 days later! Definitely recommend.
I have used Think Properties services since 2011, firstly as a tenant, then as a landlord and finally as a seller. Special thanks must go to Lucie and Anne-Marie. Lucie was always a fantastic help to us as our lettings manager. She was friendly and efficient in dealing with the many issues we had. Anne-Marie always kept us informed throughout the sale of our house and gave same sound advise along the way. Finally thanks to Mark the owner who helped out when required and who also provided a friendly service. Best Estate Agent I have ever had dealings with!
I have always been a little wary of Estate Agents, but can say that Think Property was the exception to the rule.
Living 10,000 miles away in Australia, It was great to have someone as professional as Anne-Marie looking after our sale. She consistently delivered above and beyond what would be expected of an agent.
I would thoroughly recommend Think Property to anyone looking to sell their house.
Think Property were very professional in the valuation and quick sale of my flat. Anne-marie dealt with the buyer, solicitors and all aspects of the sale efficiently and kept me informed at each stage of the proceedings. I would recommend their services.
Thank you for all the help, you made the buying process much easier than it could have been and when there were issues your communication made the situation a lot less stressful.
Thanks again for such a great service, everyone at Think has been so friendly and helpful as well as being fast and professional too. I will definitely be recommending you all to everyone we know. Thanks again
Brett & Sally Vernon
I am glad to say that the above property was completed yesterday and it would not have been possible without your help. Please allow me to say how thankful we are to get it done on that particular day.
Once thanks many thanks and I shall be in touch. Best regards
Many thanks for all your hard work pushing this through and communicating so regularly with us. You've made it much less stressful than it could be. Very impressed. I'd say we'd use you when we move but I don't plan on moving for a long, long time!
Think Property have been a pleasure to deal with throughout the purchase. They liaised with the vendor to obtain the keys early so I could view promptly and put an offer in quickly which was accepted with minimal negotiation and fuss.
During the conveyancing process I was kept informed regularly on progress.
I have no hesitation in recommending Think Property to prospective clients. The company is a rare example of an estate agency who you really feel are working for both the buyer and seller.
Thank you for all your hard work. Kind regards
As a first time buyer, I could have been easily been put off the purchase by the added responsibility of the freehold on top of the work of the move itself.
The advice from Think enabled me to look at things in detail at an early enough stage for me to make decisions with some certainty. From then on Think was incredibly fast in responding to my queries either put to the Vendor or just in general.
The Financial advice was sound and again there was plenty of attention to detail, and a keenness to get information for me about various insurances and sensible ways to use them.
I cannot imagine a better first time buyer journey, particularly with what turned out to be a complicated a lengthy purchase process, and I would strongly recommend Think as a standout agent with fresh attitude and the experience that a buyer requires.
Would just like to thank you for all the help you have given on this purchase.You have been really helpful, informative and quick to respond to any questions I have had.
I will bear Think Property in mind, when I come to sell maybe in several years time.
I would just like to thank you for all of your hard work pushing through the purchase of manor road, having dealt with a few local estate agents Think Property have been far and away the easiest & most efficient!
Many thanks. You have been very helpful and your colleague we met at the property was also very nice. We have both commented on how we feel this has been our decision and we have not felt any unreasonable pressure from you - as we have from some other estate agents ! :)
We are very happy in our new home! To be honest the only saving grace in this whole process was you, it was a pleasure to work with you.
I would like to say a big thank you to you Emma, and all the staff that have helped us from the outset. I know sometimes my questions may have been a bit tiresome, but it was a new experience for us, and your advice and help has been really great. For that reason, I had made up my mind at a very early stage that it would be Think property that I would want to look after the renting side of my purchase as well.
Should anyone ever wish to contact me for a recommendation, please feel free to give them my mobile number as a contact. Once again, many thanks for all your help, and here's to finding a second one now for me.
Hope you all have a great xmas, and a happy new year, and once again, many thanks for all of your help.
Chris and Debbie Ace
I would really like to thank you for the excellent service that was provided to me. You made the whole experience easy for me, so I thank you for that also.
Kind regards ,
I bought a property at the end of 2013, Emma was the consummate professional at all times even though it was not the most straight forward and easy sale / purchase, when she had a day off work she delegated to a colleague so there was continuity, well done Emma.
Miss Gillian Harris
Testimonials from Sellers
I have always been very pleased with the level of service offered and received from Think Property and its staff. They are always friendly and helpful and have been happy to help at all times. I have always received very good communication and kept abreast of developments as and when they happen. They have also been successful in selling a number of properties on my behalf. I would highly recommend Think Property to others.
We sold our flat through Think property, dealing with Emma Claxton. Emma was great. She was always really helpful, informative and no query was too small or silly. She gave us an honest opinion especially when it came to lease lengths. Viewings were made around times that suited us and we were supplied all the feedback within 24hrs which was great. Their commission is reasonable and I do believe we received a good service and would recommend them to others. Many thanks again to all at Think, especially Emma for making the selling of our flat straight forward.
The most important part in any move is to have a representative who can understand your wishes and treat you with honesty and integrity. I can honestly say that Emma Claxton of Think Property has been an outstanding testament to quality service, genuine passion for work, impeccable knowledge of her market and a pleasure to deal with.
Emma, You have been fabulous throughout the whole transaction. I am very aware that I am quite demanding in business and you were always very professional, prompt and accurate. A pleasure to deal with. I have already given your name and number to two contacts and continue to do so.
Brill! Well done! Excellent service from start to finish.
Our sale with Think has been fantastic. We have been made to feel that our sale was very important to them. Any questions we had were responded to very quickly. All round a very friendly and professional service that I would recommend to anyone...
I was delighted with the service received by Think Property. From valuation through to completion I was regularly updated and kept fully informed. I received immediate interest from the extensive marketing carried out and had 7 viewings in the first week of marketing. I received offers from 4 different buyers in total and accepted an offer from a lovely couple who were first time buyers, with which I was really happy. The sale progressed smoothly with the continued involvement and progression by Think Property. I would certainly recommend Think Property to anyone thinking of selling their property to achieve the best possible price whilst receiving a friendly and efficient service.
I would like to express my thanks and gratitude to you for the excellent service I received when you sold my house. As you know prior to you taking it on, it had been on the market for over a year with various Estate Agents. During that time I was frustrated and annoyed at the poor service I received from them with no feedback, unless I telephone them and only a few viewings.
As soon as you took the house over it was totally different, I received viewers and feedback straight away. I received emails before and after a viewing, rightmove reports and courtesy calls. This made me feel my house was important to you which was a nice change!! to the other agents. Even my solicitor Pauline Evans commented on the pro-active help and service she received from you enabling the sale to go through quickly and smoothly.Please thank Mark who when you were on holiday really helped to get contracts exchanged so we could move on the 26th August. Once again many thanks Emma and Think Property, I will certainly be recommending you to my friends and family as the best agent in the area.
When I first put my property on the market it was with a leading chain in Leigh Broadway . We had on average 2 viewings a month and after 6 months took the property off the market.
A year later we decided to go with Think, the rates where nearly half that charged by the majority of agents in Leigh and they were on practically every property website you could think of .
Think gave an honest market valuation of the property and it was in the following week's Leigh Times and sold within 3 weeks . We had an average of 6 viewings per week and interest in the property was high due to the way it was marketed .
The staff at Think where all friendly and helpful and spoke to you as an individual rather as just another client . So you if you are thinking of putting your property on the Market give Think a try, we did and would again.
I'd like to say a personal thanks for your help in selling my property. I was extremely pleased with the level of service and your professional, yet friendly approach throughout. I will definitely be recommending you to my friends in person and via my Twitter account. All the best.
Emma, thank you for all your help. I will recommend you to my friends and relatives. It makes a change to deal with an estate agent who bucks the trend.
Over the past 2.5 years, from day one, THINK Property have provided me with high quality service and advice. Living abroad, the management of my property for rent and the subsequent sale could have been a constant hassle for me - THINK took all that away and made my life easy. Honest and to the point communication with extremely practical and cost effective solutions to every day issues. The rental management fee and sale commission was one of my most shrewd investments. I would thoroughly recommend THINK Property to manage your property whether you wish to rent or sell.
Thank you for all your help and patience with this sale Emma its much appreciated. Your communication has been excellent and all responses have been, if not instant, then in a timely manner. Which has meant no chasing from me. I have a friend in Leigh who is thinking about selling her house and I have recommended 'Think Property' if and when she does decide to sell. Its also much appreciated the 'above and beyond' approach I have received in regards to keeping keys etc and taking time to explain things to me when queries arose.
Testimonials from Landlords
Having been an investor for 15 Years, I have not found a better agent to work with than Mark Newman's Think Property. First class website, history of viewings etc. Finding an agent that is acting in your interests is very important. Totally recommended.
"First class attention"
Emma Claxton has looked after me with first class attention. We have a very good working relationship that as investor I am more than happy to pass on to other investors. Think Property is the best agent I have come across to date and I am totally confident.
"Nothing was too much trouble"
I received such good feedback the whole time and nothing was to much trouble. This was so refreshing as the other agents never got back to me.
Of the three agents I contacted, Think Property were the only ones who saw my properties full potential. This was due partly to their research and knowledge regarding the area. Highly recommended.
"Very high professional standard"
I have found the whole team at Think Property of a very high professional standard, communication and the personal attention they gave me was exceptional.
"My portfolio has never been in better shape"
Mark, Lucie and Josh have been outstanding again this year, my portflio has never been in better shape having next to no voids this year.
"Head and shoulders above the rest"
Think Property have been consistentently excellent, and the staff are always courteous and professional. I use other agents for properties in different parts of the country, and Think are genuinely head and shoulders above the rest in terms of service.
"Excellent customer service"
Lucie Scraggs has been particularly proactive and incredibly supportive and efficient throughout. Excellent customer service and communications.
"Helpful, supportive, proactive"
Think Property came to my rescue in my hour of need (i.e. left in the lurch by another letting agents on my wedding day!) They were helpful, supportive, proactive. I can highly recommend them.
"Emma at Think Property was amazing"
Emma at Think Property was amazing and answered every query with ease at every stage. Mark is hard working an it's obvious he has a passion for the business and industry. Will be using Think again in the near future.
"Mark is available at all hours on his mobile"
Mark at Think is by far the best agent I have used, he makes himself available at all hours on his mobile number